Contact Us

Thank you for visiting Nualoutlet. If you have questions about our products, an order, payment, shipping, returns, or refunds, please contact our customer service team.

Customer Service Email

Email: [email protected]

For order-related inquiries, please include your order number and the email address used when placing the order. Please describe your question clearly and attach relevant photographs if you are reporting a damaged, defective, or incorrect item.

For your security, do not send your full payment card number, card security code, or account password by email.

Order Support

We can assist with inquiries concerning:

• Product information and sizing details

• Order confirmations and order status

• Payment and transaction questions

• Shipping and tracking information

• Return and refund requests

• Damaged, defective, or incorrect items

• Other questions relating to your purchase

Please allow reasonable time for us to review your inquiry. Response times may vary depending on inquiry volume, weekends, and public holidays.

Company Information

Company Name: HONG KONG LIANZHISEN TRADING CO., LIMITED

Registered Address: C05,FLAT A,2/FROOMTONTEX INDUSTRIAL BUILDING2-4 SHEUNG HEI ST, SAN PO KONG KL

Email: [email protected]

We will make reasonable efforts to respond to customer inquiries and provide assistance in accordance with our published store policies and applicable law.